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Delete Your Norena | Care Today, Remember a LifetimeAccount
Last updated: 20 April 2026
How to request account deletion
If you would like to delete your Norena | Care Today, Remember a Lifetimeaccount and associated data, follow these steps:
- Fill out the deletion request form below using the email address associated with your Norena | Care Today, Remember a Lifetimeaccount.
- Our support team will verify your identity by sending a confirmation to your account email.
- Once verified, we will permanently delete your account and associated app data within 30 days.
- You will receive a confirmation email when the deletion is complete.
What happens to your data
Permanently deleted
- Your account profile and personal information
- Conversation history and voice recordings
- Reminders, schedules, and preferences
- Saved stories, keepsakes, and other user-submitted content
Temporarily retained
- A minimal deletion-request record (email address, request date, and processing status) is kept for up to 30 days after deletion is complete for support and legal compliance purposes, then permanently removed.
Request account deletion
Enter the email address you used to create your Norena | Care Today, Remember a Lifetimeaccount.
Need help?
If you have questions about account deletion or need assistance, contact us at support@norena.ai